Privacy policy

**At Airbox Energy UG (haftungsbeschränkt) - meaning ''limited liability'' - (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy.**

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.airbox-energy.de (the "Site") and use our services. This policy applies to users globally and complies with various data protection laws, including the European Union’s General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA), India’s data protection laws, China’s Personal Information Protection Law (PIPL), and other applicable global privacy laws.

1. Information we collect

We may collect the following types of personal data:

Personal Identification Information: Name, email address, phone number, mailing address, etc.
Account Information: Username, password, preferences, and profile data.
Payment Information if necessary: Credit/debit card details, billing information.
Technical Data: IP address, browser type, device information, cookies, and usage data.
Usage Data: Pages visited, time spent on our site, and other activity metrics.
Location Data: (if applicable) information about your location derived from GPS or other location-tracking technologies.
Sensitive Data: (if applicable) health data, financial information, or other sensitive data you provide.

2. How we use your information

We use your personal data for the following purposes:

To provide and improve our services, including user support and functionality.
To process transactions, orders, and payments if necessary.
To communicate with you, including sending notifications, updates, and promotional materials (with your consent where required).
To analyse the performance and use of our website and services.
To comply with legal obligations, resolve disputes, and enforce our agreements.
To detect and prevent fraud, security breaches, and abuse.

3. Legal bases for processing personal data (for GDPR and similar laws)

We rely on the following legal bases for processing your personal data:

Consent: Where required by law, we obtain your explicit consent (e.g., for marketing communications or cookies).
Contractual Necessity: We process your data to fulfil a contract with you or provide services requested.
Legitimate Interests: We process data based on our legitimate business interests (e.g., improving services, direct marketing, fraud prevention).
Legal Obligations: We process data to comply with legal requirements (e.g., tax, fraud, or regulatory obligations).
Vital Interests: Processing may be necessary to protect your vital interests (e.g., emergency health situations).

4. Sharing Your Information

We may share your personal data with:

Service Providers: Third-party vendors that assist with services such as payment processing, hosting, and analytics.
Legal Authorities: We may disclose your information if required by law, such as to comply with a subpoena, legal process, or law enforcement request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
Other Users: If you interact with other users (e.g., through a public forum or social features), certain data may be shared with them.

5. Your Rights (GDPR, CCPA and Other Regulations)

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You can request that we delete your personal data (right to be forgotten).
Restriction: You can request that we restrict the processing of your data in certain circumstances.
Portability: You can request your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data, including for marketing purposes.
Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
Opt-Out of Marketing: In the US (under CCPA) and other jurisdictions, you can opt-out of marketing communications.
Complaint: If you believe your rights have been violated, you can file a complaint with the relevant data protection authority in your jurisdiction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how users interact with our site, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings or by using our Cookie Policy page.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. However, no security measures are 100% secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer necessary for these purposes, we will delete or anonymize it.

9. International Data Transfers

We rely on the following legal bases for processing your personal data:

Consent: Where required by law, we obtain your explicit consent (e.g., for marketing communications or cookies).
Contractual Necessity: We process your data to fulfil a contract with you or provide services requested.
Legitimate Interests: We process data based on our legitimate business interests (e.g., improving services, direct marketing, fraud prevention).
Legal Obligations: We process data to comply with legal requirements (e.g., tax, fraud, or regulatory obligations).
Vital Interests: Processing may be necessary to protect your vital interests (e.g., emergency health situations).

10. Children’s Privacy

Our services are not intended for children under the age of 13 (or under 14 in China). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact:

Moataz Khalil

Georg-Schumann-Str. 242

04159, Leipzig

Germany

Email: [moataz.khalil@airbox-energy.com]

Accessibility statement

Airbox Energy UG (haftungsbeaschränkt) is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We strive to ensure that our website complies with WCAG 2.1 and other accessibility guidelines to make our content accessible to everyone.

Efforts to Ensure Accessibility:

We use clear fonts and text size adjustment features to help users with visual impairments.
Images and media on our site are equipped with alt text for users who rely on screen readers.
We ensure that all pages are navigable by keyboard and are compatible with assistive technologies like screen readers and voice recognition software.
The website is regularly reviewed to meet the Web Content Accessibility Guidelines (WCAG) and adhere to other best practices for accessibility.
Contact Us:
If you experience any issues or have suggestions for improving the accessibility of our site, please feel free to contact us at info. We are always looking for ways to improve and make the website more accessible to all users.

Disclaimer

The website and its content is for information use only. Use of any intellectual property not licensed is at users own risks. Information regarding designs, products, solutions and IP are for mere representation and not to be considered 100% accurate.

Airbox Energy UG (haftungsbeschränkt) - meaning ''limited liability'' - will not be held liable for any information breaches by unauthorized persons or third-parties.

(Deutsch Version)